Investment llhero

Claims Contact Numbers

OIC

OIC Key Contacts

Armour Risk has a management contract with the OIC Run-Off Limited, (formerly the OIC plc), the London and Overseas Insurance Company Ltd, (formerly the London and Overseas Insurance Company plc). Both companies are subject to a scheme of arrangement. 

Kevin Mcatee
Head of Finance
kmcatee@armourrisk.com
+44 (0)20 7382 2060

Graham Loxley
Head of Claims
gloxley@armourrisk.com
+44 (0) 20 7382 2040

Barry Toolan
Technical Services
btoolan@armourrisk.com
+44 (0)20 7382 2027

OIC Downloads

RNICE

RNICE Key Contacts

Armour Risk has a management contract with RNICE (formerly Reliance National Insurance Company Europe Ltd). The Company has been in run-off since 2001 and was subject to a scheme of arrangement in 2006.

Graham Loxley
Head of Claims
gloxley@armourrisk.com
+44 (0)20 7382 2040

Kevin Mcatee
Head of Finance
kmcatee@armourrisk.com
+44 (0)20 7382 2060

Information on the QBE Italian & Spanish Medical Liability transfer can be viewed here.

Italian & Spanish Medical Liability Insurance

Italian & Spanish Medical Liability Insurance Key Contacts

Armour Risk has a contract with QBE Insurance (Europe) Limited to manage their Italian & Spanish Medical Liability Insurance portfolio, covering the period 2002 through to 2013 when it was placed in run-off.

Graham Loxley
Head of Claims
gloxley@armourrisk.com 
+44 (0) 20 7382 2040

Marialuisa Petrella
Claims Manager
mpetrella@armourrisk.com 
+44 (0) 20 7382 2013 

Gringolet

Gringolet Key Contacts

Armour Risk has a management contract with Gringolet Company Limited (formerly Reliance Fire & Accident Insurance Corporation Ltd). The Company went into run-off on 1st September 1995.

Graham Loxley
Head of Claims
gloxley@armourrisk.com
+44 (0)20 7382 2040

Kevin McAtee
Head of Finance
kmcatee@armourrisk.com
+44 (0)20 7382 2060

Gringolet Downloads

Bedivere Insurance

Armour Risk has been retained by Bedivere Insurance Company (formerly One Beacon Insurance Company) to provide claims adjustment and management services. The name change was effective 9th February 2015.

Contact details

Marcus Doran
Chief Operating Officer
mdoran@armourrisk.com
T: +1 215 665 5000

Quincy Office
3 Batterymarch Park
Quincy,
MA 02169
T: +1 857 403 4971 

Buffalo Office
55 Pineview Drive
Suite 300,
Amherst,
NY 14228
T: +1 716 589 1129

Claims

To report or inquire about a claim, please call +1 877 624 9779.

To report any claim by e-mail, please send the pertinent documents to FNOL@armourrisk.com

UK Building Guarantee

Since 30th January 2017 Armour Risk has been providing claims adjusting and management services on the UK Building Guarantee portfolio previously underwritten by Zurich Insurance Plc.

On the 14th March 2018 the High Court of Ireland approved an insurance business transfer under Section 13 of the Assurance Companies Act 1909 (Ireland), the Insurance Act, to transfer this portfolio from Zurich Insurance Plc to East West Insurance Company Limited. This transfer is effective from 31st March 2018. Details of this Transfer can also be found on the following Zurich Insurance Plc website: https://www.zurich.co.uk/buildingguaranteetransfer

As a result of this Transfer policyholders should direct any future enquiries to the contact details below. 

 

Contact details

Graham Loxley
Head of Claims
gloxley@armourrisk.com
T: +44 20 7382 2040

Kevin Drain
Claims Manager 
kdrain@armourrisk.com
+44 (0) 20 7382 2073 

Brett Iverson
Customer Relations Co-ordinator
customerrelations@armourrisk.com

Claims Reporting & Customer Services

To report or enquire about a Claim, request a Certificate, or make an Enquiry, please call 0333 400 0393 and select the appropriate option from the menu, or e-mail buildingguarantee@armourrisk.com

To discuss any aspect of the service you have received please call our Customer Relations Team on 0333 200 7243, or email us at customerrelations@armourrisk.com

A copy of our complaint handling summary can be downloaded here.

Lamorak Insurance

Armour Risk has been retained by Lamorak Insurance Company (formerly One Beacon America Insurance Company) to provide claims adjustment and management services. The name change was effective 9th February 2015.

Contact details

Marcus Doran
Chief Operating Officer
mdoran@armourrisk.com
T: +1 215 665 5000

Quincy Office
3 Batterymarch Park
Quincy,
MA 02169
T: +1 857 403 4971 

Buffalo Office
55 Pineview Drive
Suite 300,
Amherst,
NY 14228
T: +1 716 589 1129

Claims

To report or inquire about a claim, please call +1 877 624 9779.

To report any claim by e-mail, please send the pertinent documents to FNOL@armourrisk.com

Employers Fire Insurance Company

Armour Risk has been retained by Employers Fire Insurance Company to provide claims adjustment and management services.

Contact details

Marcus Doran
Chief Operating Officer
mdoran@armourrisk.com
T: +1 215 665 5000

Quincy Office
3 Batterymarch Park
Quincy,
MA 02169
T: +1 857 403 4971 

Buffalo Office
55 Pineview Drive
Suite 300,
Amherst,
NY 14228
T: +1 716 589 1129

Claims

To report or inquire about a claim, please call +1 877 624 9779.

To report any claim by e-mail, please send the pertinent documents to FNOL@armourrisk.com

Potomac Insurance Company

Armour Risk has been retained by Potomac Insurance Company to provide claims adjustment and management services.

Contact details

Marcus Doran
Chief Operating Officer
mdoran@armourrisk.com
T: +1 215 665 5000

Quincy Office
3 Batterymarch Park
Quincy,
MA 02169
T: +1 857 403 4971 

Buffalo Office
55 Pineview Drive
Suite 300,
Amherst,
NY 14228
T: +1 716 589 1129

Claims

To report or inquire about a claim, please call +1 877 624 9779.

To report any claim by e-mail, please send the pertinent documents to FNOL@armourrisk.com

Camelot Risk Management

Camelot Risk Management Key Contacts

Armour Risk has a management contract with Camelot Risk Management (formerly One Beacon Risk Management). The name change was effective 24th February 2015.

Marcus Doran
Chief Operating Officer
mdoran@armourrisk.com
T: +1 215 665 5000

Cardinal Reinsurance DAC

Cardinal Reinsurance DAC

Armour Risk has a management contract with Cardinal Reinsurance DAC (formerly Mitsui Sumitomo Limited). The name change was effective 19th June 2015.

Stuart Cripps
Account & Finance Manager
cardinalfinance@armourrisk.com
T: +44 (0) 207 382 2058

East West Insurance Company

East West Insurance Company

Armour Risk has a management contract with East West Insurance Company ("EWI") fka National and General Insurance Company (UK) Ltd. EWI has been in run-off since 1997.

Barry Toolan
Claims Manager
T: +44 (0)20 7382 2027

 

Stuart Cripps
Finance Manager
scripps@armourrisk.com
T: +44 (0)20 7382 2058

 
Information on the Transfer of the Zurich UK Building Guarantee business can be viewed here.

The Court approved this Transfer at the High Court of Ireland hearing on 14th March 2018 and the Transfer is effective on 31st March 2018. Original East West policyholders should continue to direct any enquiries to the contact details above.

Rampart Insurance Company

Rampart Insurance Company Key Contacts

Armour Risk has been retained by Rampart Insurance Company to provide claims adjustment and management services.

Marcus Doran
Chief Operating Officer
mdoran@armourrisk.com
T: +1 215 665 5000

Philadelphia Office
1880 JFK Boulevard
Suite 801,
Philadelphia,
PA 1913
T: +1 215 665 5000 

Quincy Office
3 Batterymarch Park
Quincy,
MA 02169
T: +1 857 403 4971 

Buffalo Office
55 Pineview Drive
Suite 300,
Amherst,
NY 14228
T: +1 716 589 1129

Claims

To report or inquire about a reinsurance claim or direct claim, please call +1 267 238 0717

To report a reinsurance claim by e-mail, please send the pertinent documents to rampartclaims@armourrisk.com

UK & Ireland Employer’s Liability / Public Liability Insurance (QIEL, Syndicate 386, Syndicate 45)

UK & Ireland Employer’s Liability / Public Liability Insurance (QIEL, Syndicate 386, Syndicate 45)

Armour Risk has a contract with QBE Insurance (Europe) Limited and QBE Underwriting Limited (acting as agent for and on behalf of members of Syndicates 386 and 2999) to manage their Employer’s Liability and Public Liability Insurance portfolio, for policies written by QIEL, Syndicate 386 and Syndicate 45, incepting prior to 31 December 2007 (some excluded business applies).

Graham Loxley
Head of Claims
gloxley@armourrisk.com 
+44 (0) 20 7382 2040

Matthew Knight
Claims Manager
mknight@armourrisk.com 
+44 (0) 20 7382 2062

Elite Insurance - French Portfolio

Elite Insurance - French Portfolio

Since 18th May 2018, Armour Risk has been providing claims adjusting and management services on the Elite Insurance portfolio in respect of policies written by SFS Europe/ claims previously handled by IMS Expert.

Therefore, policyholders should direct any queries relating to the above policies to europeandivision@armourrisk.com.

If, however, your policy was not underwritten by SFS Europe, we kindly request that you refer to your policy for details of where to direct your query.

Information/ Statements on the Elite French Construction/ Property scheme can be found here.

 

Claims Reporting & Customer Service

To report or enquire about a Claim or make an Enquiry, please email europeandivision@armourrisk.com or call 01.76.77.45.12.

To discuss any aspect of the service you have received please email us at europeanservice@armourrisk.com or call 01.76.77.45.12.

A copy of our complaint handling summary can be downloaded here